In-home controls

Miscellaneous

• Quick Start User Guide
• What can I do on the Programmer, Thermostat or app?
• How should I dispose of my hardware? (WEEE)
• I don’t have internet access yet, how do I control my heating and hot water?

Hub

• Hub is offline

Programmer

• How to use the Passiv Programmer
• My hot water percentage drops when hot water heating starts
• Programmer error: Connection lost
• Programmer error: Waiting for the hub
• Programmer error: Hub not found
• What do I do if I’m going away and don’t want heating?

Thermostat

• How to use the Passiv Thermostat
• Thermostat error: System busy
• Thermostat error: Programmer connection lost
• My Thermostats respond slowly to large room temperature changes
• How do I charge my thermostat?
• How do I cancel an override on my thermostat?

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