Skip to main content
MENU
Passiv UK Website
Installer Help Centre
Homeowner Help Centre
In-home controls
In-home controls
For help with the Passiv Thermostat, Programmer or Hub.
Miscellaneous
How should I dispose of my hardware? (WEEE)
I don’t have internet access yet, how do I control my heating and hot water?
Hub
Hub is offline
Programmer
How to use the Passiv Programmer
What do I do if I’m going away and don’t want heating?
Thermostat
How to use the Passiv Thermostat
My Thermostats are not responding immediately
How do I charge my thermostat?
How do I cancel an override on my thermostat?
How do I change the brightness on my thermostat?